Question 1

What services does Serbenov Private Office offer?

Accepted Answer

Serbenov Private Office provides invite-only concierge services for UHNW individuals in Europe, including access mandates for exclusive reservations, travel execution for luxury logistics, complex request coordination, and global mobility structuring. All services emphasize discretion and precision.

Question 2

How does the access mandate work?

Accepted Answer

Our access mandate handles time-critical reservations for Michelin-starred restaurants, private rooms at exclusive venues, and priority access to sold-out events. We leverage our curated network to secure reservations that would otherwise be unavailable.

Question 3

What is the process for requesting services?

Accepted Answer

We work with a limited number of verified clients only. Initial contact is made through our WhatsApp channel for Anna Serbenova. After screening and acceptance, we schedule a consultation call to discuss your specific requirements in detail.

Question 4

How does Serbenov ensure discretion?

Accepted Answer

Discretion is our core system. We use encrypted communication channels (Signal), minimal data collection, NDA-protected vendor relationships, and rigorous client verification. Every team member is trained in privacy protocols.

Question 5

Where is Serbenov Private Office located?

Accepted Answer

We are based in Munich, Germany at Leopoldstr 18, 80802 München. While our office is in Munich, we serve UHNW clients throughout Europe and provide global mobility support.

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